Your role
Key responsibilities as follows:
- Conduct in-depth analyses and provide recommendations for optimizing logistics setups and negotiating with third-party logistics providers (3PLs).
- Contribute to daily logistics reporting and analytics, highlighting key business indicators.
- Collaborate with cross-functional teams, including Dispute, Payment, Finance, and Fraud, to address logistics-related inquiries.
- Assist in managing daily logistics tasks to ensure timely order processing and delivery.
- Maintain organized documentation for claims, including files, correspondence, and reports.
- Support in resolving seller complaints by investigating issues, developing solutions, and preparing reports for the Head of Operations.
About you
The ideal candidate will have:
- Enrollment in a degree program in Business Administration, Logistics, Supply Chain Management, or a related field.
- Excellent written and verbal communication skills.
- Strong logical thinking and problem-solving abilities.
- A positive attitude, eagerness to learn, and ability to work well in a team.
- Proficiency in Microsoft Office suite (Word, Excel, and PowerPoint).
- Availability for a full-time internship for a minimum of 3 months.
Training & development
Opportunities for professional growth and development through hands-on experience and mentorship.
Career progression
Potential for career advancement within Shopee's Operations team, with opportunities to grow in logistics and supply chain roles.
How to apply
Submit your application by completing the necessary forms and providing all required documents as instructed in the job posting.
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