[Garena] Community Manager - Contractor (Rolling Intake)

Your role

Responsibilities

• Understand and communicate the user retention philosophy between the product and publishing teams and Malaysian users.
• Launched and managed official channels on social platforms like Facebook, Instagram, and Discord, including content creation and reporting.
• Moderately oversee Malaysian communities on official social media channels.
• Translate and localize social media content from English to Bahasa Melayu.
• Organize and participate in local grassroots events and community gatherings.
• Collaborate with community content creators to produce engaging content.
• Work closely with the marketing and publishing teams to develop effective campaigns with insights on Malaysian gamers.

About you

Qualifications

• Experience in community management, game operations, or related fields, with a preference for fresh graduates or young professionals.
• Familiarity with social media platforms and tools like Discord, Facebook, Instagram, and TikTok.
• Native proficiency in Bahasa Melayu and strong English communication skills.
• A passion for pop culture and current trends, with the ability to connect authentically with players.
• A strong familiarity with major Battle Royale games on mobile and a good understanding of the gaming industry.
• Proven experience in stakeholder management and rapport-building.

Compensation & benefits

Shopee offers competitive compensation, including financial and non-financial benefits, to support and reward employees.

Training, development & rotations

Shopee Academy provides comprehensive learning initiatives, including general, functional, and leadership training, to help employees grow and develop.

Career progression

Opportunities for career advancement are available, with potential growth in various roles and functions within Shopee.

How to Apply

Submit your application by completing the necessary forms and providing all required information.

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