Supply Coordinator Intern (Rolling Intake)

Shell Business Operations KL is seeking motivated individuals to join our Internship Program in 2024. As an intern, you will have the opportunity to work alongside industry experts and gain hands-on experience. We have an exciting internship opportunity in the Lubricants Supply Chain (LSC).

A Shell internship gives you the opportunity to:

• Build valuable networks for future career options
• Discover potential job areas, fields of specialization, or areas of future study
• Gain exposure to the energy industry
• Work on projects that have a real business impact
• Put into practice the theories and concepts you have learned

Where you fit in

Lubricants Supply Chain (LSC) enables Shell Lubricants as the No. 1 Lubricants company globally, for 14 consecutive years. In LSC Asia Pacific (AP), we operate 8 Blending Plants and 3 Grease Plants in more than 10 countries, supporting businesses with about 1 billion liters yearly.

Job Description Summary

• The Supply Coordinator role is an execution-focused role ensuring that the right product is in the right place at the right time.
• The Supply Coordinator will utilize plans generated by planning execution software (DDMRP) to move products within the Shell network to ensure key KPIs such as OTIF and DIO are met.
• The Supply Coordinator will also be a key point of contact for CSO/Demand Planners in helping to identify restocking dates for backorders, available inventory levels, and over/under lifting.

Accountabilities:

People

• Work with stakeholders: Country Hub Managers, Country Planning Managers, Production Planners, Demand Planners, Material Planners, PLM, DIO/Planning Analyst, Logistic, CCA, Contract Procurement, Customer Operations, back-end support functions, Sales & Marketing and etc to ensure supply continuity.

System

• Ensure daily operations are utilizing plans generated by planning execution software (O8/DDMRP) to move products within the Shell network and/or 3P to ensure minimal product movements outside the original plans.
• Ensuring and monitoring compliance of system master data/setup within Supply Planning operations, esp 5+3 KPIs.

Process

• Ensure documentation for process is current and in line with business needs.
• Close working relationship with LSC employees to ensure adherence to defined processes and ways of working
• Work with Super Users/Planning Excellence Specialist/PQS/etc to address issues and problems in each process or end-to-end process issues.
• Focal of the end-to-end business process of assigned OUs/portfolios.  Covering creation/revision of SOPs/Network Flows/Work Instructions Recordings/DILO/WILO/MILO/Planning Playbook.
• Integration with supporting functions to ensure inputs and outputs align as expected
• Ensure daily operations are in compliance with supply planning operations/processes are aligned with the documented DILO/WILO/MILO/Planning Playbook.
• Deep dive into Root Causes of OTIF failures and implement improvements if it related to Stock Availability
• Escalate potential OTIF failures to line manager, plus issues to Planning managers and Network Supply Cos to ensure speedy resolution of issues and supply gaps.
• Support any Hypercare where markets are failed to achieve operational Stability
• Responsible for initiating Continuous Improvement within own tasks and/or other tasks team-wide through simplification/automation and learner’s mindset.

What do we need from you?

• Currently enrolled (final year) and/or completed Degree in Supply Chain/Logistics.
• Minimum CGPA of 3.0 and above
• Minimum 6 months of internship commitment
• Proficient in Microsoft Excel (Advanced) and knowledge of automation/data analytical tools will be an added advantage.
• Positive attitude, eagerness, and fast learner.
• Ability to work independently and as part of a team.
• Strong interpersonal, written, and verbal communication skills.
• Excellent proficiency in English.
• Strong problem-solving skills.
• Comfortable working with uncertainty, complexity, and incomplete information in a virtual environment.
• Resilient and agile working with uncertainty, complexity, and incomplete information in a virtual environment
• Ability to identify and respond quickly to changing priorities and multi-task