Human Capital as A Service/Operate - T&T Graduate Analyst null

Join Deloitte as a Graduate Analyst in Human Capital, delivering innovative solutions and enhancing service performance.

Your Role

Key responsibilities as follows:

• Respond to and resolve technical inquiries related to the Human Capital platform.
• Manage internal and external stakeholder communications.
• Diagnose and troubleshoot problems, providing timely solutions.
• Maintain and update relevant documentation and knowledge bases.
• Assist in implementing system upgrades, patches, and updates.
• Monitor system performance and identify potential issues.
• Contribute to process improvement initiatives to enhance platform efficiency.
• Analyze complex problems and develop effective solutions.
• Collaborate with cross-functional teams to resolve issues and implement enhancements.
• Manage escalation of aging tickets or any arising issues.
• Continuously expand knowledge of SuccessFactors/Workday and related technologies.
• Stay updated on industry trends and best practices.

About You

The ideal candidate will have:

• Fresh graduate status with less than 2 years of working experience.
• A Bachelor's degree in Information System, Computer Science, Human Resource, or related fields.
• Proficiency in Bahasa and Mandarin is an advantage.
• Outstanding problem-solving skills and the ability to analyze complex issues.
• A proactive attitude and willingness to take ownership of tasks.
• Flexibility in adopting new solutions or applications.
• Ability to work according to clients' business workdays and office hours, including rotational support for high-priority requests.

Training & Development

Opportunities for professional development and mentorship are available to support career growth.

Career Progression

Potential for career advancement within Deloitte, with opportunities to develop leadership skills and expand professional expertise.

How to Apply

Interested candidates should apply through the official Deloitte website. Ensure all application materials are submitted as per the instructions provided.

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