Deloitte Digital Graduate Analyst Program (Oct 2024)

Lead in (Summary)

Join Deloitte Digital where they committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions. Ready to unleash your potential with us? Join the winning team now!

Your role

Job Summary

As part of Deloitte SEA's Graduate Analyst Program within the Customer team, engage in a 2-week intensive bootcamp and gain regional exposure through project assignments across Southeast Asia. This role, focused on Deloitte Digital, involves leveraging technology and creativity to enhance client sales and service operations, develop innovative digital solutions, and improve customer experiences. Will perform research, data analysis, and contribute to proposals and presentations, all while working with a team dedicated to transforming client interactions and integrating business processes.

Summary of responsibilities

• Collecting and understanding client business and technical requirements
• Developing techno functional solutions within Salesforce - with focus on Sales and Service.
• Training clients on how to use Salesforce Solutions and serving as the subject matter advisor on the Salesforce - Cloud for Customer, Sales Cloud and Service Cloud platform. 
• Interacting with internal, client and partner stakeholders 
• Participating in solution design, implementation, and systems integration.
• Contributing to overall deliverables
• Supporting project team on on-going project activities to ensure project is delivered on-time, on-budget
• Continuously engage and follow up end to end customers' journey

 

About you

Minimum Qualification:

• Available to commence work in October 2024
• Strong academic performance in Business, Engineering, Computer Science, IT, or related field
• In your final year of study or recent graduate between 0-2 years of work experience
• Able to run workshops to define requirements and use cases 
• Experience of capturing business requirements
• Understanding of CRM processes (e.g. Sales Transformation and Service Excellence best practices, use cases, architecture principles)
• Able to carry conversations as a consultant with different level of stakeholders. 

 Benefits

Working for a global firm like Deloitte offers myriad of advantages:

• Health card
• Reimbursable meal
• Continuous Learning Assistance Program (CLAP)
• Professional memberships (ISACA, IIA, and etc.)
• International opportunities (Global Mobility Assignments and International transfer)
• Health and wellness initiatives
• Flexible working schedules
• Unlimited access to e-learning courses and webinars
• Technical and soft skills trainings
• Partner with non-profit organizations for CSR projects.

 Training and development

Deloitte is proud to be people-centric and purpose-driven. It helps graduates be in the center of everything which is excellent for career growth and opportunity. Deloitte offers valuable training and e-learning opportunities that make it an excellent starting point for recent graduates. Coupled with a supportive environment, conducive to cultivating a positive work ethic, Deloitte stands out as an ideal choice for early career professionals.

Career progression

A Simulator Support Engineering Co-op typically progresses from assisting with simulation system maintenance and troubleshooting to becoming a lead engineer or manager, overseeing complex support tasks and leading teams to improve and innovate simulation technologies.

Source

• deloitte.com/ph 
• indeed.com/deloitteph
• https://www2.deloitte.com/my/en.html