Technical Analyst Intern (Rolling Intake)

Your role

Job description:

As a Technical Analyst Intern, you will assist in the analysis, documentation, and improvement of the business processes. You will work closely with senior executives and other managers to understand and solve technical problems. This role provides an excellent opportunity to gain hands-on experience in technical analysis and project management in a real-world setting.

Responsibilities:

• Assist in the creation and maintenance of technical documentation for system configurations, processes, and user guides for efficient operations
• Assist in collecting and analyzing data from various sources to support business decisions. Prepare reports and dashboards for internal stakeholders.
• Participate in the review and redesign of processes to increase efficiency and effectiveness. Document current and future processes using flowcharts and diagrams.
• Provide support to project teams by gathering requirements, conducting research, and presenting findings.
• Liaise with developers and other stakeholders for technical solutions and enhancements
• Carry out studies on the operation of the fleet to improve aircraft reliability and performance

About you

Business skills and competencies:

• Education required: Degree in Electrical and/or Electronics Engineering, Computer Science, Information Technology, Software Engineering or related field
• Language requirement: Written and spoken fluency in English and Malay
• Proficient in the use of IT and software/systems (Excel, Google Sheets, Data Studio, Power BI)

Behavioral skills and competencies:

• Excellent communication and interpersonal skills. Able to work independently as well as part of a culturally diverse team.
• Be able to work independently and also be a good team member. Since the job requires interaction with various user departments, good interpersonal skills will be necessary
• Pro-active, self-motivated, and displaying initiative in solving problems
• Pro-active in seeking to improve processes making them more effective and efficient
• Attention to detail, good analytical and problem-solving capabilities
• Deadline-driven, flexible with self-reliance to work in an empowered environment.
• Able to leverage systems or technology to automate processes;

Benefits

Intern Benefits at AirAsia: A Comprehensive Overview

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangements, and health and fitness amenities.
• Emotional Well-being: Paid time off, wellness programs, and childcare amenities. 
• Financial Wellbeing: Resources relating to financial, personal skills, and career growth programs.
• Social Wellbeing: A sense of belonging is key - they have platforms to keep you informed and included.
• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 
• Meal allowance for Interns.
• A unique All-Star culture like no other.

Training & development 

What will you learn?

• Gain practical experience in technical analysis within a professional setting, learning to use industry-standard tools and methodologies.
• Develop cross-functional skills by working with professionals from various departments such as IT, operations, finance, and marketing.
• Learn basic project management skills, including planning, execution, monitoring, and closing projects.
• Enhance your analytical, problem-solving, and communication skills through hands-on experience and mentorship.
• Acquire a deeper understanding of the industry and the role of technology in driving business success in the Aviation industry

Career progression

AirAsia's internship program doesn't guarantee a specific career path after you finish, but interns who perform well often get priority for future job openings. Plus, interning at a big company like AirAsia looks great on your resume.

Sources

The following sources were used in researching this page:

• mycareer.airasia.com
• glassdoor.com/Reviews/AirAsia-Intern-Reviews-EI_IE318753.0,7_KO8,14.htm