Ride Internship (Rolling Intake)

Your Role

Key responsibilities as follows:

• Manage advance booking operations, including B2B job card creation, driver assignment, problem resolution, and driver movement monitoring.
• Ensure service fulfillment with a minimum of 90% job completion and 0% system cancellations.
• Handle quick queries from drivers and customers related to advance bookings.
• Develop and maintain good relationships with AirAsia Ride drivers and customers.
• Statistically analyze and report on operations.
• Collaborate with internal teams to meet advance booking operational needs.

About You

The ideal candidate will have:

• An operational mindset with the ability to execute tasks efficiently.
• Excellent verbal and written communication skills.
• Proficiency in deadline management and adaptability to changing priorities.
• Independence and self-supervision skills, with a meticulous and self-driven approach.
• A positive attitude contributing to a collaborative work environment.
• Currently pursuing a degree or equivalent qualification.
• Availability for a minimum internship commitment of at least 6 months.
• Willingness to be based in KL Sentral/Puchong Office.

Compensation & Benefits

Details about financial and non-financial benefits are not specified in the job posting.

Training & Development

Opportunities for professional growth and development are available, including potential mentorships and skill-building programs.

Career Progression

Potential for career advancement within AirAsia, with opportunities to grow and take on more responsibilities after the internship.

How to Apply

Submit your application by sending your CV/resume directly to AirAsia. Note that unsolicited assistance from search firms is not accepted. Ensure your application is complete and follows any specific instructions provided by AirAsia.