Inflight Technical Support Assistant (Rolling Intake)

Join AirAsia as an Inflight Technical Support Assistant, managing device operations and ensuring seamless inflight service.

Your Role

Key responsibilities as follows:

• Manage daily collection, return, and inventory of operational devices.
• Ensure devices are ready and available at the start of each shift.
• Oversee device charging and conduct routine cleaning and maintenance.
• Identify and address minor technical issues, escalating when necessary.
• Perform routine software updates and ensure proper device configuration.
• Maintain accurate records of device usage and provide regular performance reports.

About You

The ideal candidate will have:

• Minimum SPM or equivalent; fresh graduates are welcome.
• Strong organizational and multitasking skills.
• Basic technical aptitude for troubleshooting and updates (training provided).
• Ability to work independently and as part of a team.
• Punctuality, reliability, and attention to detail.
• Good communication and interpersonal skills.
• Willingness to work rotating shifts, including nights, weekends, and holidays.
• Physical capability to handle multiple devices.
• Basic proficiency in Microsoft Excel or similar tools.

Compensation & Benefits

AirAsia offers a competitive salary, healthcare benefits, and unique perks for employees.

Training & Development

Opportunities for professional growth and development through training programs and mentorship.

Career Progression

Potential for career advancement within the logistics and supply chain department over the next few years.

How to Apply

Submit your application by completing the required form and attaching your resume. Ensure all information is accurate and up-to-date.

Report this job